Transport for Wales

Since the start of the contract, as TfW’s trusted implementation partner, we have delivered the following services:

• IT Security Audit – we reviewed the current TFW ICT infrastructure and made a set of recommendations which we then implemented.  We now undertake this service on a regular basis.
• IT Strategy – We developed a comprehensive ICT Strategy for TfW which will underpin their growth over the next five years.  The IT Strategy also detailed a programme of works required in order to achieve the goals of the strategy.
• MIS Reporting – We developed a reporting strategy for TfW and implemented a suite of tools including Power BI, in order to help them interrogate their large datasets.
• Business Continuity and Disaster Recovery Strategy – We wrote a BC plan and a DR strategy for TfW, the BC plan was put into action during the Coronavirus pandemic and has worked very successfully.
• Information Management and Procedures Review – We reviewed the information management procedures in TfW and made a suite of recommendations which we then helped them to implement.
• HR Application Selection Support – We worked with TfW procurement and HR teams to help them select a new HR product.
• HR Application Implementation – We led the project to implement the Midland HR iTrent solution in TFW in a four-month period.
• Production of Digital Strategy – We produced a Digital Strategy containing a multi-modal modern transport approach, to help develop customer digital services over the coming years
• ITHC and Penetration Testing – We have conducted a number of IT Health Check and penetration testing pieces of work with TfW including for the bus pass portal and their main website.
• GIS Cloud Environment – We designed and built a large azure Datalake and Windows Virtual Desktop in Azure environment for TfW’s GIS team to move and manipulate large data sets.
• Conditional Access – We designed and implemented Conditional Access policies using MS Intune to allow only appropriate access to Corporate Resources.
• FIT Programme – We led the technology project to Transfer functions from Welsh Government into TfW.
• Dynamics F+O – We led the programme to deliver the Dynamics F+O Finance systems for Transport for Wales, which was implemented in six months.
• Windows Virtual Desktop – We built a Windows Virtual Desktop Environment in MS Azure to allow 3^rd party contractors secure access to TfW systems when using their own devices.
• Covid 19 Train Service Web App – We developed a Web Service to provide customers with advice on how busy a train service was likely to be, to help them maintain social distancing.
• Disruption Tracker – We developed a Web App to show customers when there was likely to be disruption on their travel route due to infrastructure works and other issues.
• SharePoint DMS Implementation – We implemented SharePoint as a DMS across all of TFW, developing a corporate Fileplan.
• Teams implementation – We implemented a number of MS Teams policies to help ensure Teams was rolled out safely and securely.